Automation for Social Media is an OxyMoron

This is  not a post on what  is  social media or  how  it  should be done for  business or some  kind of a start to an obituary for good  old  classic  social media  that  evolved and  gave  away to the new and  automated. No. But sure it is a journey back to the basics.

Automation for Social Media is an Oxymoron

Automation for Social Media is an Oxymoron

If social media is people and relationships at the heart of it then it can never be automated. Can hosting a party be automated and even if it is will it be fun. Can connecting with people, reading their needs and offering business solution to fulfill needs be automated. Well if you ask then Yes to some extent. Obviously we do not expect business owners to spend 5 hours a day, connecting with people- it will defeat the purpose. So automated platforms  can help with a single login for  all your social  accounts, a  basic analytics  platform to view  the  numbers and simpler space  to have a  record of conversations posts in one  single  place. Definitely that is advantageous. But what about initiating conversation, building relationships, networking and business development at the end of the funnel. Can these or  should  these  be  automated? If  so then to what extent  and  what  could  be  the  possible  impact o f  it.

Like  many innovations surpassing  our  assumptions  in the  past , I am  hopeful  this  too will follow due  course .But , talk of  present  day , and  all that we  got under the banner of automated  social media – still represents an oxymoron.

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With Love from..Google Analytics

The Answer is Analytics

With Love from..Google Analytics

Google Analytics has revolutionized the web analytics space and it does not really need any proof anymore. Something so easily accessible, literally free is also so robust that it tracks almost every aspect of web presence of businesses- that’s a rare combination. Not only website traffic, but universal analytics now tracks all digital devices a business has flanked its presence in- mobile phones, tablets, kiosks etc. To me , it’s like unconditional love and it’s difficult to resist love in return 🙂

And guess what , that’s not it. Introducing <drumroll> Demographic-Interest and Benchmarking.


Yes it is demography and interest information about your traffic. When GA started this, few months back ,information in it were subjected to advertising and promotional activities with Google. That’s love but not for all. Personally, I didn’t quiet approve it. And then one day to my sweetest surprise- I found it…

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With Love from..Google Analytics

With Love from..Google Analytics

Google Analytics has revolutionized the web analytics space and it does not really need any proof anymore. Something so easily accessible, literally free is also so robust that it tracks almost every aspect of web presence of businesses- that’s a rare combination. Not only website traffic, but universal analytics now tracks all digital devices a business has flanked its presence in- mobile phones, tablets, kiosks etc. To me , it’s like unconditional love and it’s difficult to resist love in return 🙂

And guess what , that’s not it. Introducing <drumroll> Demographic-Interest and Benchmarking.


Yes it is demography and interest information about your traffic. When GA started this, few months back ,information in it were subjected to advertising and promotional activities with Google. That’s love but not for all. Personally, I didn’t quiet approve it. And then one day to my sweetest surprise- I found it loaded with data. It’s exciting because – it is essentially helping you frame your target group and direct the right advertising messages.

To know the how to settings , please visit: https://support.google.com/analytics/answer/2819948?hl=en

The other great information are Benchmarking metrics. A group of metrics together show how much traffic flow , in which sales channels and Geographic location , is causing what conversion (Goal Setting).  It compares you /your business compared to the competition in your immediate industry. It shows where you have excelled and where have others.

But if you have paid good attention, you’ll get to read lot more lying between the lines.  It talks which channels are popular among the industry, which of them are greatest and most lucrative source of traffic for the  type of product/service and which of them really stinks. Considering the fact each industry and business type has their own list of favorite channels, this looks like great information. Similarly with geographic location it goes to show possible demand in in terms of traffic flow.  Left me impressed- yet again!

About Hedgehog Insights– We are data analytics service provider . We offer analysis of business data. Be it daily operations, cash flows, website data or ones from social media, we analyze all of them together, on one platform, draw, connections, correlations, causes and offer our clients set of easily actionable insights. Tools are really in abundance and we are not selling another expensive one, all that we are sellingis a promise that our analysts will offermodern and conventional analytics , work with you and help you see hidden opportunities from your business data.Schedule a free consultation

Shelf Life of Trends

Shelf Life of Trends- A concern for big data analytics era

Shelf Life of Trends- A concern for big data analytics era

One the  most grappling challenges for  business in this era  of  big data  is how  long does  each trend remain a  ‘trend’. With the high rate of idea  metabolism , with the increasing rate  of  technology and innovation driven  change , trends get more and more  short lived.

A trend is essentially based on a period of data and more the period the more  reliable it gets. And this period has minimum factors changing be it government policies, economic factors, environmental conditions or technological advancements. But as  and  how these  factors change , this period of consideration gets  sliced and minced .  It gets  difficult to call it a trend. It is no longer  a  function of a long period of constant conditions. In fact, its the rate of  change of change that is more likely to become a trend.

For example –

Trend in the  demand for touch  technology is valid  only as  long as voice recognition is  not developed and  that in turn will not remain no longer relevant than the  invention and mass access to eyeball detection technology .

Question remains, if long-term climatic trend is actionable in project planning today, at what point do you revisit the trends analysis to verify that the projects you have forecasted for your pipeline are still worthy?”

An important step for most companies using long-term trends information garnered from analytics will be to determine how long they can expect the analytics for each trend to remain accurate and usable for business decision making . Organizations have not yet moved forward into long-term trends usage and decision-making, but as more do, they will also need to apply their own analytics to the longevity expectations for the trends data they capture. “It is determinations like this that sit on the doorstep of the next frontier of big data analytics”

About Hedgehog Insights– We are data analytics service provider . We offer analysis of business data. Be it daily operations, cash flows, website data or ones from social media, we analyze all of them together, on one platform, draw, connections, correlations, causes and offer our clients set of easily actionable insights. Tools are really in abundance and we are not selling another expensive one, all that we are sellingis a promise that our analysts will offermodern and conventional analytics , work with you and help you see hidden opportunities from your business data.Schedule a free consultation